Clarity and Control for Your Family’s Health Journey
Avoa Health provides a comprehensive suite of advocacy and navigation services during a health crisis. Our strategic plan manages the complex details, freeing your family to focus on what is most important.
Strategic Care Coordination
A serious diagnosis often involves a fragmented team of specialists, conflicting information, and a relentless schedule. This administrative chaos creates immense stress and the risk that critical details will be overlooked.
Our Solution
Avoa Health acts as the central command for your care team. We bring methodical organization to the process, ensuring every member of the team is aligned and that your family’s voice remains at the center of every decision.
Our Support Includes:
- Vetting top-tier specialists to ensure the right fit for your specific needs.
- Managing complex scheduling and coordinating communication across all providers.
- Preparing focused agendas for appointments and providing post-visit summaries for clarity.
- Ensuring the seamless transfer and organization of medical records.
- Representing your family during critical consultations to ensure your voice is heard.
Let us manage the details so you can focus on your family.
Insurance Navigation and Advocacy
Navigating the complexities of health insurance during a crisis creates significant stress and financial exposure. The dense jargon, opaque rules, and administrative roadblocks of the system divert critical energy away from what matters most: a loved one’s care.
Our Solution
Avoa Health acts as your unconflicted advocate and trusted proxy. Leveraging over 15 years of insider expertise, we proactively manage the insurance bureaucracy to dismantle roadblocks and protect your financial interests, securing the benefits you are rightfully owed.
Our Support Includes:
- Reviewing insurance policies to maximize benefits and clarify coverage.
- Managing the pre-authorization process for treatments and specialist visits.
- Auditing medical bills for costly errors and managing appeals for denied claims.
- Negotiating with healthcare providers regarding out-of-network charges or billing discrepancies.
Gain confidence and financial peace of mind.
Private Lifestyle and Home Support
A health crisis creates complex logistical demands beyond medical care. Vetting private home support, from nursing to transportation, is a stressful and time-consuming undertaking.
Our Solution
Avoa Health serves as your single point of contact for all non-medical needs. We manage every detail with absolute discretion, ensuring the home remains a sanctuary for recovery, free from logistical burdens.
Our Support Includes:
- Vetting and managing elite private-duty nursing and other in-home care professionals.
- Arranging for safe and discreet medical transportation.
- Coordinating specialized nutritional meal delivery or private chefs.
- Overseeing home safety modifications and procuring necessary medical equipment.
Ensure your loved one’s comfort and dignity are prioritized.
Advanced Care and Legacy Planning
When conversations about future care are postponed, families must make critical decisions under emotional duress. Ensuring legal directives are clearly understood and honored by medical teams is a crucial, often overlooked, step.
Our Solution
Avoa Health provides discreet, compassionate facilitation to ensure a client’s values are documented and honored. We work alongside your legal counsel to align these medical directives with your family’s broader legacy goals, providing essential peace of mind.
Our Support Includes:
- Facilitating structured family meetings to discuss care preferences and goals.
- Guiding the completion of advanced directives like living wills and healthcare power of attorney.
- Collaborating with physicians to establish POLST (Physician Orders for Life-Sustaining Treatment) forms.
- Ensuring these directives are distributed to and understood by the clinical care team.
Protect your values and ensure your voice is heard.
Our Singular Focus
Beyond the specific services we provide lies a simple, guiding philosophy: Avoa Health serves only you.
In every critical area of life, from wealth management to legal counsel, discerning families expect one thing from their advisors: unconflicted guidance. We believe this principle is most vital when applied to your family’s health. Our independence is Avoa Health’s defining strength. It provides us the freedom to challenge a recommended course of action, seek second opinions from any institution in the world, and advocate for your family’s best interests without conflict or compromise. Our sole allegiance is to our client.
Expert Partnership for Discerning Families
Our clients are highly capable individuals facing one of life’s most demanding challenges. While every family’s situation is unique, our clients typically fall into one of two primary roles:
The Family Leader and Caregiver
You are an executive, professional, or family leader accustomed to managing complex situations with proficiency. A loved one’s health crisis, however, presents a unique challenge—one where your effectiveness can feel powerless against medical complexity and bureaucratic inertia. You need more than just support; you need a proficient, strategic partner who operates at your level. We provide the expert leverage and execution necessary to regain control and restore order for your family.
The Patient Seeking Strategic Partnership
You have built a life defined by autonomy and decisive action. A serious diagnosis can be profoundly disempowering, suddenly making you a passenger in your own health journey. We serve as your private, strategic advisor. Our role is to ensure your voice remains the most powerful one in the room, helping you understand your options, question assumptions, and make informed decisions that align with your personal values and goals.